Casino FAQs

FAQS iconWill my details be safe with an online casino?

All reputable online casinos, such as the ones featured on this website, will store any details that you hand over to them on a secure server. This means that no other parties will be able to access them and they are usually protected behind a number of firewalls.

In addition to this, digital encryption in the form of 128-bit Secure Socket Layer (SSL) is employed in order to ensure safe transactions. This technology is used by many major retailers and banks to protect personal and financial details from being stolen.

FAQS iconHow do I know that the games are fair?

Questions are often asked about how you can be sure that online casino games are fair and aren't just going to take your cash. Well to begin with, random number generators (RNGs) are used in order to ensure a completely unbiased result. These are, in turn, audited by independent companies, many of whom will publish the payout percentages of an online casino on the casino's website.

These payout reports can also be used to the player's advantage in order to determine which games have the highest payout percentage. They can also be used to select which casino you want to play at as the percentages may vary among different online casinos.

FAQS iconWhat is a random number generator?

A random number generator is designed to provide ensure completely random events or outcomes. It works by running a number of algorithms that provide an end product consisting of a completely random number.

Random number generators (RNGs) are used in online casinos to determine the result of a game. This can be where the reels end in an online slot or what cards are drawn at blackjack. RNGs at online casinos are tested rigorously by independent auditors to ensure that they are providing fair and random results.

FAQS iconWhat happens if I'm disconnected from the internet while playing?

In the vast majority of instances, if you're disconnected while playing casino games online or on a mobile then the game you're playing will be paused at the exact time that you were disconnected. This means that the next time you load up the game or casino, you'll be able to continue from the exact same point. In some cases, such as with multiplayer games, the game may be completed and you're able to find out the result by logging into the casino lobby.

FAQS iconHow do mobile casinos work?

Mobile casinos do offer a very different experience from their online counterparts. To begin with, rather than downloading a casino lobby, mobile players download slots and casino games directly. This can be done in two different ways; either by filling in your details online (on a computer or on your phone) and having the application sent to your phone or by searching through you're your phones application market and downloading it from there.

Once this is done you'll need to login or sign up and then once you've deposited then you're ready to go. The actual gameplay of mobile casino games is almost identical to how they are online. For example, bonus rounds and free spins can still be played at mobile casinos.

FAQS iconWhat phones can be used to play at a mobile casino?

The compatible phones for playing in a mobile casino vary. It depends on which platforms the online casino is set up to run on. However, many online casinos will work on virtually every phone imaginable. Browsing through the list of compatible phones for some of the mobile casinos featured on this site, we hadn't even heard of some of the makes and models!

Every phone brand from Blackberry to BenQ can be used, meaning that mobile casinos are now open to pretty much everyone.

FAQS iconIs there any difference between mobile, iPhone and Android casinos?

All mobile casinos are fairly similar, however there are a few subtle differences in some cases. For example, iPhone and Android casinos make use of their touch screen capabilities whereas other mobiles and Blackberry casinos use scrollers and buttons.

When looking at differences between Android and iPhone casinos, there are little differences, except that in some cases Android casinos will have a larger selection of games available.

FAQS iconCan I use the same account to play at the online and mobile versions of the same casino?

Unfortunately this factor does vary. Although a number of casinos featured on this website do include single wallet systems where you can play online and then on your phone with the same casino account. However, some casinos will ask you to create a separate login name and a 4 digit password to make logging in from your phone a quicker and simpler task.

FAQS iconWho can play at online and mobile casinos?

Anyone over the age of 18 is able to play at a mobile or online casino. As long as you have an appropriate device and some form of internet connection then you can get playing. Deposits can be made using a number of different methods so you don't even have to have a credit or debit card.

FAQS iconHow do I make deposits and withdrawals?

Online and mobile casinos provide a huge selection of banking options with many of them having very fast transaction times. Methods such as credit and debit cards, wire transfers and a whole host of e-wallets can leave you ready to play in a matter of minutes. Withdrawals may take slightly longer, but you can usually expect your winnings to be in your designated account within 24 hours.